Question 1

Where are the products made or designed?

Accepted Answer

All Track & Wake products are designed and 3D-printed in Sandford, Tasmania.

Question 2

Do you ship internationally?

Accepted Answer

Yes we ship worldwide. Available shipping methods and rates are shown at checkout.

Question 3

How can I check whether a product will fit?

Accepted Answer

Each product page lists compatibility details. If you're unsure, contact us with your vehicle or drinkware model before ordering we're happy to help.

Question 4

Which YETI models are compatible?

Accepted Answer

Compatibility varies by product. Check the product page for the specific YETI models each holder is designed for.

Question 5

Can I request a custom product?

Accepted Answer

Yes. Start with the Custom Orders form tell us what you need, where it'll be used, and what it needs to fit. We review each request individually.

Question 6

What information is needed for a custom design?

Accepted Answer

The more detail the better: vehicle or equipment, measurements, intended use, quantity and any reference photos or drawings.

Question 7

How long does production take?

Accepted Answer

Lead times vary by product and workload. We'll confirm current turnaround when you order, or when we respond to a custom enquiry. [placeholder confirm current lead time]

Question 8

How do I install an accessory?

Accepted Answer

Installation notes are on each product page and included with the product where relevant. Most items are designed to be fitted without specialist tools.

Question 9

What happens if I order the wrong variation?

Accepted Answer

Contact us as soon as possible with your order number. See our Returns Policy for the current returns and exchange terms. [placeholder confirm terms]

Question 10

How can I track my order?

Accepted Answer

Once your order ships you'll receive a confirmation email with tracking details.

Frequently asked questions.